Customers
Marketplace help
Ask about current city availability, seller identity, pickup or delivery status, substitutions, accessibility, or a problem with the website. No online marketplace orders are active during the current pre-commerce pilot.
Customer and seller support
Contact Flowers Delivery Canada
The marketplace is in a controlled Langley pilot. Contact Flor Tel Inc. for customer help, seller onboarding, privacy requests, accessibility assistance or corrections to published information.
Direct contact
Email kazi@flor.tel. Include the page or city you are asking about, but do not send payment-card details or sensitive recipient information by email.
Flower businesses
Seller onboarding
Independent Canadian florists, growers, studios, garden stands and bouquet makers can submit a seller application with their real service area and fulfilment details.
Apply to sellPrivacy and accessibility
Requests and complaints
Use the email address above to request access or correction, raise a privacy concern, ask for content in another usable format, or report an accessibility barrier. We acknowledge these requests as soon as practicable and route them to the responsible person.
