Request Langley pickup or local delivery through Nero’s · Shop confirmation required

Delivery policy · Updated September 4, 2026

Delivery and Pickup

Delivery and pickup availability depend on the flower seller, recipient address, requested date, preparation time and the fulfilment method shown with the order.

Is same-day flower delivery guaranteed?

No. Same-day service is available only when the specific seller and bouquet can support the requested address and date before the applicable cutoff. Always check the offer shown for your order.

How delivery availability is determined

The seller location, recipient address, requested date, preparation time, order cutoff, bouquet availability and delivery capacity all affect the available option. When delivery is offered, the applicable fee and expected window should be shown before payment.

Address and recipient information

Customers are responsible for providing a complete deliverable address, including unit, buzzer, business or facility name and useful access instructions. A recipient phone number may be used for fulfilment and order support when needed.

Pickup

If pickup is offered, the seller’s order details provide the pickup location, readiness time and collection window. A general seller profile or bouquet guide is not itself a pickup confirmation.

Failed or delayed handoff

Weather, unsafe access, an incorrect address, an unavailable recipient or facility restrictions can delay or prevent a handoff. The seller or support team may use the order contact details to arrange the next reasonable step under the terms shown with the order.

Questions

Contact kazi@flor.tel or use Flor for general help. Do not email payment-card information.